At Mid America Health, we respect your privacy and are committed to protecting the personal information you provide when subscribing to our text message services. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Telephone Consumer Protection Act (TCPA) and the Telephone Consumer Protection Regulations (TCR).

By subscribing to or interacting with our text message services, you agree to the terms outlined in this policy. Please read it carefully.

1. Information We Collect

When you opt-in to receive text messages from us, we collect the following information:

  • Your mobile phone number: Used to send you text messages.
  • Your consent: Your consent to receive automated or marketing text messages from us.

We do not collect any personal information beyond what is necessary for sending and managing text messages.

2. How We Use Your Information

We use the information we collect to:

  • Provide customer support and respond to your inquiries.
  • Send important updates or notifications related to your account, subscription, or our services.

Note: By subscribing, you agree to receive text messages that may include promotional content, offers, and reminders unless you opt out.

3. Opt-In Process

Before receiving text messages, you must provide express written consent. You can opt in by texting a specific keyword or following the instructions provided on our website or through other promotional materials. You must confirm your consent by responding to a confirmation message.

4. Opt-Out Process

You have the right to opt-out of receiving text messages at any time. To stop receiving messages, you can reply with a keyword such as “STOP” or use any other opt-out method provided in the message itself. Once you opt-out, we will stop sending you text messages, except for those necessary for completing transactions or legal notifications.

5. Message Frequency

You will receive text messages based on the service or promotions you have opted into. Message frequency may vary, but you can expect [insert estimated number of messages per month] messages per month. You will always have the ability to opt-out at any time.

6. Data Security

We take reasonable precautions to protect the information you provide from unauthorized access, alteration, or disclosure. However, please note that no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your personal data.

7. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

8. Compliance with the Telephone Consumer Protection Act (TCPA)

We comply with all applicable provisions of the TCPA and other relevant regulations. We do not send text messages to users without their prior consent, and we respect all opt-out requests.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we update the policy, we will post the revised version on this page, and the updated date will be reflected at the top. We encourage you to review this policy periodically to stay informed.

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